If a course isn’t what you needed, you get your money back in full.
I have sat through enough professional development that wasted my time to know how it feels to pay for something that did not deliver. I am not going to put you in that position and then argue about it.
Professional development courses
If you are not fully satisfied with a course you bought here, I will refund it in full. Ask within two weeks of finishing the course and tell me what fell short.
That second part is a real request, not a hurdle. I am not going to argue with your answer or ask you to defend it — but a refund with no reason attached tells me nothing, and the whole point of building these courses out of my own classroom problems is that they keep getting better. If something did not land, that is the most useful thing anyone can tell me.
The refund goes back to the card you paid with. Stripe handles the transfer, and it usually shows on a statement within five to ten business days — that timing is the bank’s, not mine.
When a course is refunded, your enrolment in it ends and any certificate of completion generated from it is withdrawn. That is the only condition, and it exists because a certificate is a record of professional development you paid for.
Before you buy, read a lesson
The first lesson of every course is free to read — no signup, no card, no trial clock. That is deliberate. I would rather you decide from the actual teaching than from a sales page, and a refund policy is a poor substitute for knowing what you are buying.
Classroom equipment and books
The classroom equipment recommended on this site, and my book, are sold by Amazon rather than by me. I never handle those transactions and I cannot refund them.
Those purchases are covered by Amazon’s own returns policy, which you action through your Amazon account. If a recommendation of mine turned out to be wrong, I would still like to know — that is how the equipment guide gets better. See the affiliate disclosure for how those links work.
Teachers Pay Teachers resources
Worksheets and unit bundles bought from my Teachers Pay Teachers store are handled under TpT’s refund terms, on their platform. Same reason: that sale is not processed here.
How to request a refund
Get in touch through the contact page within two weeks of finishing the course, and include three things: which course it was, the email address you used at checkout, and what did not work for you. You will get a reply from me, not from a ticketing system.
This policy sits alongside the terms of service and the privacy policy. Nothing here limits any statutory rights you have as a consumer.